Privacy Policy
Protected Health Information Policy
Oak Forest Recovery conducts all operations in accordance with standards established by the Department of Health Care Services (DHCS), the Health Insurance Portability and Accountability Act (HIPAA), as well as the Joint Commission.
- Information relevant to your care obtained by staff members will be recorded in your record and used by our staff to assist in the planning and evaluation of your care.
- Clinicians may use information in your record to assess the care and outcomes in your case and others like it. This information will be used to continually improve the quality and effectiveness of the treatment we provide. For this reason, our clinical team actively monitors client outcomes.
- If applicable, claims will be sent to your insurer as well as other PHI necessary to process claims.
- You have the right to restrict the use and disclosure of your protected health information (PHI) or to revoke your consent. We will comply whenever possible, except to the extent that we have already acted in reliance on your consent.
- Only the minimum amount of information necessary to accomplish the intended purpose will be disclosed.
- Your records will be kept confidential and will only be disclosed between authorized parties and with your consent.
- All information disclosed within sessions is confidential and may not be revealed to anyone without written permission except where disclosure is required by law. Disclosure may be required under the following circumstances: Where there is a reasonable suspicion of child abuse (P.C. 11165-11167); or abuse of an elder (age 65 or older); or dependent adult (W.I.C.15632), where there is a reasonable suspicion that a Client presents a danger of violence to others or is likely to harm him or herself unless protective measures are taken (E.C.1024). Additionally, disclosure may also be required pursuant to a legal proceeding (E.C. 1016).
- Your records shall be retained for 7 years after discharge for adults and 22 years beyond the age of 18 for children. In the event of death, records may only be released upon the consent of the court-appointed Administrator of the Estate.
- We may contact you to provide appointment reminders, or to request other personal, or health-related information.
- We may contact you to provide appointment reminders, or to request other personal, or health-related information.
What personal information do we collect from the people that visit our blog, website or app?
When do we collect information?
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Do we use ‘cookies’?
We use cookies to:
Third-party disclosure
Third-party links
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
Opting out:
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
You will be notified of any Privacy Policy changes:
Can change your personal information:
How does our site handle Do Not Track signals?
Does our site allow third-party behavioral tracking?
COPPA (Children Online Privacy Protection Act)
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
CAN SPAM Act
We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:
Contacting Us
Westlake Village, CA 91362
Last Edited on 11/9/2022